PRIVACY POLICY
Last updated: 7 January 2026

WHO WE ARE

  • The Clubhouse Hong Kong provides coaching, training and related services.

  • Address: 8/F On Hing Building, 1 On Hing Terrace, Central, Hong Kong

  • Contact: +852 5507 1662 • info@theclubhousehongkong.com

PERSONAL DATA WE COLLECT

  • Identity and contact: name, email, phone, age range

  • Booking and membership: appointments, packages, attendance

  • Payment: transaction references and amounts (card details handled by payment processors)

  • Health and training data (if provided with consent): goals, injuries, assessments, results

  • Communications: enquiries, feedback

  • Technical: IP address, device, browser, cookies and analytics

HOW WE USE YOUR DATA

  • Provide and manage services, bookings and memberships

  • Process payments and account administration

  • Deliver training, assessments and programme updates

  • Send operational messages; marketing only if you opt in

  • Improve our site and services and ensure security and compliance

LEGAL BASIS AND CONSENT
We collect and use personal data for the purposes above under Hong Kong’s Personal Data (Privacy) Ordinance (PDPO). Where we rely on consent, you may withdraw it at any time.

SHARING YOUR DATA
We use service providers (booking, email, analytics, payment) who process data on our behalf under contract. We do not sell personal data.

TRANSFERS OUTSIDE HONG KONG
Some providers store data overseas. We take reasonable steps, including contractual safeguards, to protect your data where transferred.

RETENTION
We keep personal data only as long as necessary for the purposes above and to meet legal or insurance requirements, then delete or anonymise it.

YOUR RIGHTS (PDPO)
You may request access to and correction of your personal data. Contact: info@theclubhousehongkong.com or +852 5507 1662.

COOKIES & ANALYTICS
We use strictly necessary cookies and, with your consent, functional, analytics and marketing cookies. You can manage preferences via our cookie banner or your browser settings.

SECURITY
We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is entirely secure.

THIRD-PARTY LINKS
Our site may link to external sites we do not control. Please review their privacy policies.

CHANGES
We may update this policy from time to time and will post the latest version with the “Last updated” date.